Recently, I attended a meeting at a large financial institution’s regional office. Upon entering the adjacent parking garage, I was dismayed to find that the entire first four floors of parking spaces were solely reserved for executives and employees of the company. Not very customer friendly, is that?
To me, that parking arrangement speaks volumes about where the real priorities are placed – “we’re first, you’re last.”
To me, the old adage of “the customer always comes first” has been sadly missing from the lexicon and practices of many businesses for far too long. Instead, profits come first, perks and bonuses second, the rich third, and average customers at or below the bottom of the totem pole.
Those business that remember (and actively practice) the old adage about customers being first will thrive and prosper in good times and bad. Those who don’t, will someday join the scrap-heap of failed organizations. Hopefully, that is a history lesson Wall Street is learning the hard way right now, as the 99 percent take it to the proverbial woodshed.
If there ever was a collection of pompous asses and egomaniacs that need a rude awakening, those on Wall Street would be front and center, followed very closely by Big Oil and its minions, and third by anything and anyone to do with Fox News.
My kudos go out to all those who are raining on the plutocracy’s profiteering picnic, as well as those, who support this noble cause. May continued success follow your efforts.
I do not even know how I ended up here, but I thought this post was good. I don’t know who you are but certainly you are going to a famous blogger if you are not already 😉 Cheers!