Tag Archives: customer service

Sell bicycles? – then provide bike racks!


I don’t know about the rest of you, but I am sick and tired of retailers who sell bicycles, but do not provide bike racks for parking at their stores. While this tends to be a problem with some of … Continue reading

Posted in Active transportation, bicycling, bike sharing, Biking, branding, Cars, cities, civics, climate change, commerce, consumerism, culture, economic development, entrepreneurship, environment, fitness, health, infrastructure, land use, marketing, planning, product design, Small business, spatial design, sustainability, technology, tourism, transportation, Travel, urban planning, walking | Tagged , , , , , , , , , , , | 5 Comments

Why no “cash and go” for gas pumps?


Why is it that we can pay with cash just about anywhere, including at self-service check-out lanes and/or kiosks in retail stores for just about any product or service, but our only options at gas pumps are credit or debit … Continue reading

Posted in Active transportation, advertising, Alternative energy, Cars, climate change, Communications, consumerism, culture, economics, energy, entrepreneurship, infrastructure, land use, planning, product design, Renewable Energy, technology, transportation, Travel | Tagged , , , , , , , | 6 Comments

The service question


I saw an intriguing sign along the road yesterday that posed an important question. It said, “Isn’t self service the same as no service?” Frankly, I would have to agree with point being made by the sign. In our cocooned … Continue reading

Posted in Communications, consumerism, economics, humanity, land use, signs, Uncategorized, writing | Tagged , , , | Leave a comment

Self-service without a smile


I am going to date myself on this one folks. Anybody else remember when holiday greeting card salespeople came to your home to display and sell the cards? I do. I can remember the salesperson scheduling an appointment and meeting … Continue reading

Posted in civics, civility, consumerism, health, technology | Tagged , , | Leave a comment

Adventures of a bike parking advocate, pt. 1


As the usage of bicycles for commuting, exercise, and recreational purposes grows, I have been contacting businesses and organizations in the local area that do not have bike parking racks to see if they would consider adding them. Since Greater … Continue reading

Posted in Biking, consumerism, economics, Environment, Health care, land use, pollution | Tagged , , | 5 Comments